Legal

Terms of Service

Last updated: 16 September 2026

These Terms of Service govern your access to and use of Valio Solutions. By creating an account or using the service, you agree to these terms.

1. The service

Valio Solutions (“Valio”, “we”, “us”) provides an online platform for generating, editing, upscaling, and exporting images and short-form video using artificial intelligence. Features, limits, and pricing may change over time; we will give reasonable notice of material changes.

2. Accounts

You must provide accurate information when registering and keep your credentials secure. You are responsible for all activity under your account. You must be at least 18 years old, or the age of majority in your jurisdiction, to use the service.

3. Acceptable use

Your use of Valio is subject to our Acceptable Use Policy, which prohibits, among other things, adult or sexually explicit content, deepfakes and non-consensual likenesses of real people, and any unlawful use. Violations may result in immediate suspension or termination without refund.

4. Plans, credits & billing

• Paid plans are billed in advance on a recurring monthly basis until cancelled.
• Generation consumes credits as described on the pricing page. Credits refresh each billing cycle and, unless stated otherwise, do not roll over.
• You authorise us and our payment processor to charge your payment method for all fees due.
• Prices are exclusive of applicable taxes (e.g. VAT), which will be added where required.

5. Cancellation

You may cancel at any time from your account dashboard. Cancellation takes effect at the end of the current billing period, and you retain access until then. Refunds are governed by our Refund Policy.

6. Ownership of content you generate

As between you and us, you own the images and video you generate on a paid plan and receive a commercial licence to use them, subject to your compliance with these terms and the Acceptable Use Policy. You are responsible for ensuring your inputs (prompts, uploaded images) and your use of outputs do not infringe the rights of others.

7. Our intellectual property

The Valio platform, software, branding, and website are owned by us and protected by intellectual-property laws. These terms grant you no rights in them except the limited right to use the service.

8. Disclaimers

The service is provided “as is” and “as available”. AI-generated output may be inaccurate or unsuitable for a given purpose; you are responsible for reviewing it before use. We do not warrant that the service will be uninterrupted or error-free.

9. Limitation of liability

To the maximum extent permitted by law, our total liability arising out of or relating to the service is limited to the amount you paid us in the twelve months preceding the event giving rise to the claim. We are not liable for indirect, incidental, or consequential damages.

10. Suspension & termination

We may suspend or terminate your access if you breach these terms or the Acceptable Use Policy, or where required to protect the service, other users, or comply with law.

11. Governing law

These terms are governed by the laws of the State of Georgia, United States, without regard to conflict-of-law rules. The courts located there shall have jurisdiction, subject to any mandatory consumer-protection rights you have in your country of residence.

12. Changes

We may update these terms from time to time. We will post the revised version here with a new “last updated” date and, where changes are material, provide additional notice.

13. Contact

Questions about these terms? Email support@valiosolutions.com.